Tom, thanks for writing in. Keeping your stack under control is a great project to prioritize, because the more your organization grows, the harder it becomes to untie the knots. I’ve done tech audits in the past with companies of various sizes, and I’ve seen how messy things get without upkeep.
Tools onboarded and forgotten about, broken integrations, teams using multiple different solutions to fulfil the same functions. Without even realizing it, you can sink real cash into redundant subscriptions, disjoint your data between all the different tools, and burn effort working around errors.
Some companies make peace with sunk costs—if the breaks in the chain aren’t too damaging, or the tool we have can do at least a passable job, we’re okay to ride out a contract. What I advise here is that complacency doesn’t lead to improvement; tools that work well and fit their purpose make your life easier and help the company perform. That’s worth the time spent giving your stack a health check.